When a breakdown in Monroe County NY threatens your schedule, ProTowing delivers priority heavy-duty towing, roadside rescue, and calm guidance so you keep moving without drama.
We blend precision, 24/7 readiness, and no-surprise billing that respects your budget from the first call.
24/7 DispatchRoadside RescueFlatbed & WinchLocal + Long HaulASE-Trained Techs
On-Scene ETA
Average Monroe County NY response under half an hour, and we update you every few minutes so you never wonder what is next.
Live GPSDamage-Free SecuringInsurance-Friendly Docs
Who We Are
ProTowing is the calm in Monroe County NY roadside chaos
Born from operators who logged thousands of rescue miles, we built ProTowing to replace breakdown panic with predictable help. We route trucks smart, not slow so the right-size unit reaches you first.
Every operator trains on safe load angles, EV care, and low-clearance extractions, ensuring secure tie-downs for work vans and specialty builds alike.
Community matters, so we sponsor Monroe County NY safety workshops, strengthening the driver network we serve daily.
Services
End-to-end vehicle support for Monroe County NY drivers
Light and Medium Towing
Flatbed transports for AWD, classics, and performance models, plus soft-strap securing to protect trim and driveline on every haul.
Quick Saves
Jump-starts with surge protection, lockouts without prying trim, fuel drop-offs without spills, and secure spare install.
Upright + Extract
Soft-sling recovery for low-impact moves, tension checks every pull, and scene-safe lighting to keep everyone protected.
Interstate Tow
Planned logistics for long hauls, secure strap rechecks, and clear ETAs that respect delivery windows.
Need something unusual? We pre-stage trucks for film, events, and parades, protecting timelines across Monroe County NY.
Why Choose Us
Proof we earn Monroe County NY trust daily
Speed with safety
Heat maps keep assets where you need them, while wheel chock protocols keep drivetrains neutral.
Live status texts until you roll again.
Accountability built in.
Clear rate sheets.
Exotics and fleets handled right
No dragging wheels that can lock regen, microfiber fender covers, and fleet PO workflows to cut paperwork loops.
Soft ties only.
DOT-conscious routing.
Silent, careful unloads.
We judge days by how calm customers feel, keeping contractors and couriers covered across Monroe County NY.
24/7 Coverage
Night, rain, or rush hour, we respond
Holiday gridlock or construction detours, our fleet staging keep fresh tires and winch lines on standby. We pre-check routes before dispatch so you spend less time stranded.
Our radios stay synced with local updates, keeping you informed with visual map shares. We hand off internally without friction so stress stays low.
Service Area
Serving every corner of Monroe County NY
From downtown rush corridors to rural cut-throughs, ProTowing knows the choke points to reach you faster. We map private lots so low decks, garages, and tight alleys are accessible.
Fleets across Monroe County NY lean on us because we protect brand vehicles like our own. holiday rushes with backup routes so your guests and customers stay covered.
Testimonials
Drivers in Monroe County NY share real wins
"Kelly D." — "Flat tire at midnight, they arrived in 18 minutes and had me rolling in 10". Clear pricing the whole way.
"Priya S." — "Documented pre-existing scratches for insurance, thoughtful". Fast paperwork.
"Construction PM" — "Billing is predictable, zero surprise fees". Reliable partner.
"Events Coordinator" — "They manage tight loading docks without drama". Great communication.
FAQ
Details to keep you ready
Response speed?
Most calls in Monroe County NY see us under 30 minutes, and we send status texts.
Electric vehicles?
Yes, with flatbeds, dollies, and isolation gear.
What about low-clearance garages?
We log garage heights and send the right truck.
Recurring service?
We pre-stage trucks near your peak hours.
Real-World Scenarios
Moments we solve daily in Monroe County NY
Morning commute flat on a narrow shoulder? We coordinate with property teams to avoid citations, reducing exposure while we swap tires.
Beach day turned tow day when the sand got soft? We bring boards and recovery tracks, protecting axles on every move.
Late-night rideshare with a dead starter? We offer rider drop at safe locations, because people come first in Monroe County NY.
Hybrid warning lights that scare you? We isolate high voltage and avoid regen drag, treating specialty builds like studio props.
Transparent Pricing
Clarity before the hook
We text a rate sheet before dispatch, so managers can approve without debate. No hidden admin lines because honesty speeds decisions.
Need a receipt for reimbursement? We store history for repeat calls, keeping your paperwork simple in Monroe County NY.
Driver Readiness
Keep this mini checklist
Share our contact with your team. Store a tire gauge in your glove box. Turn on hazards, move to safe shoulder, set parking brake to protect passengers.
If you tow equipment share tow points when you call; we refine routes with every call so you waste zero breath.
Weather shifting? Keep pets and kids buckled until we arrive. We arrive with safety vests, lighting, and patience because safe beats rushed in Monroe County NY.
Fleet & Business
Fleet coverage tailored for Monroe County NY
Dealership swaps and auction pulls all receive preloaded profiles so downtime stays low. We assign lead operators to your account for consistent faces.
Need post-accident documentation? We pair with security teams, protecting your brand in Monroe County NY.
Ready whenever you need us in Monroe County NY
Add ProTowing to your favorites today. When keys go missing, ProTowing brings reliable roadside care across Monroe County NY.
Monroe County is a county in the Finger Lakes region of the State of New York. The county is along Lake Ontario's southern shore. As of the 2022 census estimates, Monroe County's population was 752,035, a decrease since the 2020 census. Its county seat and largest city is the city of Rochester. The county is named after James Monroe, the fifth president of the United States. Monroe County is part of the Rochester, NY Metropolitan Statistical Area.